Privacy Policy

Privacy Policy

Effective Date: 13-12-2021

1. Introduction

This Privacy Policy explains how 13 December Media, a sole proprietorship registered in Dubai, United Arab Emirates (“Company”, “we”, “us”, or “our”), collects, uses, and protects your personal data when you visit https://13december.co(the “Website”).

We are committed to protecting your privacy in accordance with:

  • EU General Data Protection Regulation (GDPR)
  • UK GDPR
  • Applicable UAE data protection regulations
  • Other applicable international privacy laws

2. Data Controller

13 December Media

Dubai, United Arab Emirates

Email: hello@13december.co

For all data-related inquiries, including GDPR access or deletion requests, contact:

hello@13december.co

3. Information We Collect

We may collect and process the following categories of personal data:

A. Information You Provide

When you:

  • Submit a contact form
  • Contact us via email
  • Use WhatsApp click-to-chat

We may collect:

  • Full name
  • Email address
  • Phone number (if provided)
  • Company name
  • Any information you voluntarily include in your message

B. Automatically Collected Information

When you visit our Website, we may collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visit
  • Referring URL
  • Interaction data

This data is collected via:

  • Cookies
  • Google Analytics

4. Cookies

Our Website uses cookies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Enhance user experience

You may control or disable cookies via your browser settings.

Where required by law (e.g., EU/UK), we seek user consent before non-essential cookies are placed.

5. Google Analytics

We use Google Analytics to understand how visitors interact with our Website.

Google Analytics may collect:

  • IP address
  • Device and usage data
  • Behavioral interaction data

Data is processed in accordance with Google’s Privacy Policy.

Where required, we rely on user consent before activating analytics tracking.

6. Embedded YouTube Videos

Our Website may include embedded videos from YouTube.

When you view these videos, YouTube may collect:

  • IP address
  • Device information
  • Interaction data

This processing is governed by YouTube/Google’s Privacy Policy.

7. WhatsApp Communication

If you contact us via WhatsApp click-to-chat:

  • Your phone number and message content are processed through WhatsApp (Meta Platforms).
  • Processing is governed by WhatsApp’s Privacy Policy.

8. How We Use Your Information

We use collected data to:

  • Respond to inquiries
  • Provide requested services
  • Communicate regarding potential business relationships
  • Improve website performance
  • Maintain internal business records
  • Comply with legal obligations

We do not sell personal data.

9. Legal Basis for Processing (GDPR)

For users in the EU and UK, we process personal data based on:

  • Consent (for analytics and cookies)
  • Legitimate interest (responding to inquiries and operating our business)
  • Contractual necessity (if services are agreed upon)
  • Legal obligations

10. Data Storage & Security

We store data using:

  • Google Workspace (email communications)
  • Zoho CRM (client and inquiry management)
  • Secure local storage systems

We implement reasonable administrative, technical, and organizational safeguards to protect personal data.

11. International Data Transfers

Because we operate globally, your data may be processed outside your country of residence, including in:

  • United Arab Emirates
  • European Union
  • United States

We take appropriate safeguards to ensure lawful international data transfers where required under GDPR.

12. Data Retention

We retain personal data only as long as necessary to:

  • Respond to inquiries
  • Maintain business records
  • Comply with legal obligations

You may request deletion at any time.

13. Your Rights (EU & UK Users)

If you are located in the EU or UK, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“Right to be Forgotten”)
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact:

hello@13december.co

14. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

16. Contact Us

For any privacy-related questions or data requests:

13 December Media

Dubai, United Arab Emirates

Email: hello@13december.co

Chat with us on WhatsApp